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I've actually become concerned enough about Amazon's utter unwillingness to address their counterfeit product problem that we've stopped buying food, makeup, su

by x0x0 9y ago

I've actually become concerned enough about Amazon's utter unwillingness to address their counterfeit product problem that we've stopped buying food, makeup, sunblock, lotion, or anything that uses electricity on Amazon. See also just this year their recall of eclipse glasses. After four tries to get name brand and working batteries for my car remote on Amazon, I gave up and purchased them at a local hardware store. It wasn't as convenient as Amazon, but it was a lot more convenient than Amazon allowing scum to sell repackaged no-name crap instead of the particular batteries I needed over and over again...

cm2187 9y ago
You will only have this problem if you buy from the amazon market place. If you restrict your search to seller=amazon I would expect you to be pretty safe.
- crankylinuxuser 9y ago
  I only wish this were true. We needed a refrigerator water filter a month back. So I head to amazon and look at different products available, including cheaper. Didnt like the reviews for the 3rd party and went the samsung filter. And I see what they offer is retail price. I read the reviews and I see a trend on the comments "counterfeit", "counterfeit", and "not real product". And that was from Amazon, on a verified product's line. So I went to Lowes. They had them in stock for the same price. Except with 0 chance of counterfeit.
  - cglace 9y ago
    Buying a water filter for my fridge from Amazon was a terrible experience. Everything was mislabeled, obviously counterfeit, or had terrible reviews. Buying from home depot was much easier.
  - kevin_thibedeau 9y ago
    On the flip side it is near impossible to buy standard cylinder filters at retail establishments because they are all Hawking proprietary systems.
- samsolomon 9y ago
  I don't think this is true anymore. I'm sure most items in Amazon's inventory are commingled with third-party sellers using FBA. I'm sure this is helps Amazon with logistics, but it also makes it difficult to catch counterfeit goods.
  - cm2187 9y ago
    That sounds like a horrendous idea. How could amazon possibly think it made sense to do that?
    - mschuster91 9y ago
      Because the losses from the fraud (that's bound to happen) are less than the cost incurred by having separate inventories.
      - cm2187 9y ago
        I hope they include the loss of trust from the customers to whom this happens in this cost of fraud.
        mschuster91 9y ago
        There are always new sheeple waiting to have their lives enriched by ordering groceries on Amazon Prime...
- Spooky23 9y ago
  Only for certain categories. Rule of thumb is that if it’s a commodity-like product, proceed with caution.
- tnae90rnt2 9y ago
  How does one do that? Is there a filter you can use somewhere? I really hate Amazon's inability to filter.
  - cm2187 9y ago
    When you search for something, once you selected on the left which part of store, you can select at the bottom left the seller.
jschwartzi 9y ago
When I ordered replacement batteries for my phone I bought them from LGs website at triple the price. Amazon had them cheaper but I had already gotten burned ordering replacements from them. The counterfeits were labeled as LG batteries for my phone. They would read fully charged but the phone wouldn't actually turn on with them installed. Also the date code on the battery didn't match what was printed on the packaging. It's made me pretty leery of ordering anything from Amazon.
colejohnson66 9y ago
> After four tries to get name brand and working batteries for my car remote on Amazon... Is there something wrong with the AmazonBasics brand? I’ve never had problems with them.
- fencepost 9y ago
  For items shipped from Amazon warehouses you basically need a brand only available through Amazon - AmazonBasics, Anker, etc. because there's really no room for counterfeiting there, though I think Anker products are now showing up elsewhere which may now mean they get hit with counterfeits from third party "FBA" as well. These days I'll absolutely check elsewhere before making a purchase, and I'll pay a bit of a premium to either buy from a different store or to get items shipped from the seller instead of from Amazon.
user5994461 9y ago
Remember to fill for refund "this item doesn't match the description" every time this happens to you.

by x0x0 9y ago

cm2187 9y ago

You will only have this problem if you buy from the amazon market place. If you restrict your search to seller=amazon I would expect you to be pretty safe.

crankylinuxuser 9y ago
I only wish this were true. We needed a refrigerator water filter a month back. So I head to amazon and look at different products available, including cheaper. Didnt like the reviews for the 3rd party and went the samsung filter. And I see what they offer is retail price. I read the reviews and I see a trend on the comments "counterfeit", "counterfeit", and "not real product". And that was from Amazon, on a verified product's line. So I went to Lowes. They had them in stock for the same price. Except with 0 chance of counterfeit.
- cglace 9y ago
  Buying a water filter for my fridge from Amazon was a terrible experience. Everything was mislabeled, obviously counterfeit, or had terrible reviews. Buying from home depot was much easier.
- kevin_thibedeau 9y ago
  On the flip side it is near impossible to buy standard cylinder filters at retail establishments because they are all Hawking proprietary systems.
samsolomon 9y ago
I don't think this is true anymore. I'm sure most items in Amazon's inventory are commingled with third-party sellers using FBA. I'm sure this is helps Amazon with logistics, but it also makes it difficult to catch counterfeit goods.
- cm2187 9y ago
  That sounds like a horrendous idea. How could amazon possibly think it made sense to do that?
  - mschuster91 9y ago
    Because the losses from the fraud (that's bound to happen) are less than the cost incurred by having separate inventories.
    - cm2187 9y ago
      I hope they include the loss of trust from the customers to whom this happens in this cost of fraud.
      - mschuster91 9y ago
        There are always new sheeple waiting to have their lives enriched by ordering groceries on Amazon Prime...
Spooky23 9y ago
Only for certain categories. Rule of thumb is that if it’s a commodity-like product, proceed with caution.
tnae90rnt2 9y ago
How does one do that? Is there a filter you can use somewhere? I really hate Amazon's inability to filter.
- cm2187 9y ago
  When you search for something, once you selected on the left which part of store, you can select at the bottom left the seller.

jschwartzi 9y ago

When I ordered replacement batteries for my phone I bought them from LGs website at triple the price. Amazon had them cheaper but I had already gotten burned ordering replacements from them. The counterfeits were labeled as LG batteries for my phone. They would read fully charged but the phone wouldn't actually turn on with them installed. Also the date code on the battery didn't match what was printed on the packaging. It's made me pretty leery of ordering anything from Amazon.

colejohnson66 9y ago

> After four tries to get name brand and working batteries for my car remote on Amazon... Is there something wrong with the AmazonBasics brand? I’ve never had problems with them.

fencepost 9y ago
For items shipped from Amazon warehouses you basically need a brand only available through Amazon - AmazonBasics, Anker, etc. because there's really no room for counterfeiting there, though I think Anker products are now showing up elsewhere which may now mean they get hit with counterfeits from third party "FBA" as well. These days I'll absolutely check elsewhere before making a purchase, and I'll pay a bit of a premium to either buy from a different store or to get items shipped from the seller instead of from Amazon.

user5994461 9y ago

Remember to fill for refund "this item doesn't match the description" every time this happens to you.