No, it's really not. It's things like asking a homeless old man for identification paperwork to enrol him into a housing program, or kicking people out of progr

No, it's really not. It's things like asking a homeless old man for identification paperwork to enrol him into a housing program, or kicking people out of programs because they are addicts who can't quit without help, and making people visit an office in person during a weekday with all their children to get certain aid, when it would be better for them to be at work and the kids at school.