4 ms·

LOL - obviously the timing (and title) are a little awkward given the whole "WePay saves Burning Man from the cold, heartless claws of PayPal" press a few hours

by aberman 16y ago

LOL - obviously the timing (and title) are a little awkward given the whole "WePay saves Burning Man from the cold, heartless claws of PayPal" press a few hours ago :(

deleted 16y ago
[deleted]
kmfrk 16y ago
"The PayPal of X" is not going to be a good sell, no, but it's probably more of an explanation than a sales pitch. PayPal by itself is a good metaphor for explaining concepts that would otherwise be difficult to grasp; WePay isn't doing that good a job of explaining exactly what it is about. I find that their cornucopia of usage examples do more harm than good - especially with "13 more examples" JS drop-downs in some categories.
- aberman 16y ago
  "WePay isn't doing that good a job of explaining exactly what it is about." I agree. We have struggled with this since the beginning. Thanks for the feedback; we will definitely keep working on our messaging.
  - kmfrk 16y ago
    I'm just happy I stuck with you after the massive amount of mentions of the site. I don't know what your bounce rate is, but I think you are making a very compelling product a very complex sell. :) I'm by no means a UX expert, but I think I would prefer that you just break down the options into ones that work differently from each other; for instance, I just figured out that group collections display how the transactions are spent, whereas charitable donations don't. I didn't even get that from watching the usage list. Your home page generally does a great job of addressing most of my thoughts, but the collect-manage-spend doesn't really translate into anything by itself. The "I want to" doesn't either - especially since I usually choose an "Other" option. Keep it up, I love to ditch PayPal and Google Checkout whenever I can. PS: The "More" link for the customer testimonies doesn't work in the most recent version on Opera. Maybe it's on my end, maybe it's not. :)
  - inc 16y ago
    Is WePay suitable for web services as a replacement for something like PayPal Website Payments Pro?

by aberman 16y ago

LOL - obviously the timing (and title) are a little awkward given the whole "WePay saves Burning Man from the cold, heartless claws of PayPal" press a few hours ago :(

deleted 16y ago

[deleted]

kmfrk 16y ago

"The PayPal of X" is not going to be a good sell, no, but it's probably more of an explanation than a sales pitch. PayPal by itself is a good metaphor for explaining concepts that would otherwise be difficult to grasp; WePay isn't doing that good a job of explaining exactly what it is about. I find that their cornucopia of usage examples do more harm than good - especially with "13 more examples" JS drop-downs in some categories.

aberman 16y ago
"WePay isn't doing that good a job of explaining exactly what it is about." I agree. We have struggled with this since the beginning. Thanks for the feedback; we will definitely keep working on our messaging.
- kmfrk 16y ago
  I'm just happy I stuck with you after the massive amount of mentions of the site. I don't know what your bounce rate is, but I think you are making a very compelling product a very complex sell. :) I'm by no means a UX expert, but I think I would prefer that you just break down the options into ones that work differently from each other; for instance, I just figured out that group collections display how the transactions are spent, whereas charitable donations don't. I didn't even get that from watching the usage list. Your home page generally does a great job of addressing most of my thoughts, but the collect-manage-spend doesn't really translate into anything by itself. The "I want to" doesn't either - especially since I usually choose an "Other" option. Keep it up, I love to ditch PayPal and Google Checkout whenever I can. PS: The "More" link for the customer testimonies doesn't work in the most recent version on Opera. Maybe it's on my end, maybe it's not. :)
- inc 16y ago
  Is WePay suitable for web services as a replacement for something like PayPal Website Payments Pro?