Some folks get nervous when they have to justify the actual value of their work. Sometimes it’s because doing irrelevant work well or relevant work poorly. More

Some folks get nervous when they have to justify the actual value of their work. Sometimes it’s because doing irrelevant work well or relevant work poorly. More often, I think the business impact connection is just difficult to make. The further you get from pure sales, the harder it is. Regardless, you should always consider answering this question as part of your job.