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I guess what I meant was that the headline makes it sound like this was something that Amazon the corporate entity did, not a random employee. It could have hap
by nicolashahn 9y ago
I guess what I meant was that the headline makes it sound like this was something that Amazon the corporate entity did, not a random employee. It could have happened at any company that stores personal customer data.
- ggg9990 9y agoIt's not necessary for a company that stores personal data to expose that data to individual employees. Is there ever a need for a customer service agent to send a manual book recommendation? Does Amazon Customer Service discuss books with customers?
- marshray 9y agoFrom the perspective of the customer, what is the difference?