3 ms·

Headline sounds worse than it is?! I would love to have you as a customer! :)

• nicolashahn 9y ago
  I guess what I meant was that the headline makes it sound like this was something that Amazon the corporate entity did, not a random employee. It could have happened at any company that stores personal customer data.
  • ggg9990 9y ago
    It's not necessary for a company that stores personal data to expose that data to individual employees. Is there ever a need for a customer service agent to send a manual book recommendation? Does Amazon Customer Service discuss books with customers?
  • marshray 9y ago
    From the perspective of the customer, what is the difference?