In my experience, that is 100% true. I made an app and uploaded to the Play Store, but it was rejected for whatever reason, and I was told I'd hear back from th

In my experience, that is 100% true. I made an app and uploaded to the Play Store, but it was rejected for whatever reason, and I was told I'd hear back from them within 72 hours. 8 days later after not hearing anything from them despite multiple attempts, they got back to me only _after_ a friend of a friend connected me with someone who works at Google. The iOS store was a piece of cake compared to anything Google related.