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I ignored all the warnings about Coinbase at my own peril. I tried to move my coins out of the exchange about 48 hours ago (shortly before the crash) but I mad
by ramphastidae 9y ago
I ignored all the warnings about Coinbase at my own peril.
I tried to move my coins out of the exchange about 48 hours ago (shortly before the crash) but I made the mistake of purchasing a new phone about a week ago and not switching over my 2FA keys in Google Authenticator.
They have an account recovery process in place but it takes "48-72 hours" to complete. I had to re-submit my ID, which was confirmed as verified, but now I just have to sit around and pray that they come through and the process is completed over a holiday weekend.
Obviously partially my fault for not transferring my 2FA keys, but with all the stories of customer service being unresponsive for weeks, I'm not holding my breath.
- cma 9y agoThat actually seems like a good thing. You want caution over a user failing 2FA. If you lost your 2FA keys despite knowing their response times imagine how bad it would have been if you mis-managed your wallet and just lost everything entirely.
- Fnoord 9y agoSounds like you got yourself an expensive phone. Hope it was worth it!