>This needs to go one step further because consumers don't generally care about the design of the device until something goes wrong, at which point they get bur

>This needs to go one step further because consumers don't generally care about the design of the device until something goes wrong, at which point they get burned and lose their investment. I literally got burned once when a badly designed laptop overheated (the plastic around the fan literally melted off), and I'm sure I'm not the only one to whom something like that has happened.