Yes, so the problem is not that the pizza quality is not good enough in some way. It's way bigger than that. It's that it's hard to convince people to even buy

Yes, so the problem is not that the pizza quality is not good enough in some way. It's way bigger than that. It's that it's hard to convince people to even buy pizza. That's a much bigger-picture issue than saying "pizza not fresh, so they will close down". Put another way, making the pizza fresher, is not going to substantially improve the situation. Fixing the issues you saw (e.g. update the database to be super fresh, fix the contact feature so it is 100% working) will not get Mattermark out of it's current situation (unfortunately)