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Yeah that probably explain why their customer service is horrible, they see it as an afterthought. I don't have an issue with them trying to kill fraud but ther
by nkassis 16y ago
Yeah that probably explain why their customer service is horrible, they see it as an afterthought. I don't have an issue with them trying to kill fraud but there needs to be better communication between Paypal and it's business customers.
I wouldn't be surprised if at one point the government come in and tries to apply credit card regulation to them if thats not already the case.
- jacquesm 16y agoPaypal is already a bank in the EU. http://en.wikipedia.org/wiki/PayPal#Bank_status http://en.wikipedia.org/wiki/PayPal#Bank_status
- xal 16y agoPaypal has roughly 8000 employees of which 7500 work in fraud and customer services none of which is outsourced. It's not that they are not taking it seriously.. Their customer support tends to be really good in my experience, don't base too much on the one in a million horror stories that make it to this site.
- bad_user 16y ago> one in a million horror stories Even if the stats are really that low ... why does that horror story have to exist? Why can't they be fair to everybody?
- xal 16y agolaw of large numbers. At 100 million customers, just about any conceivable thing that can happen will happen.
- bad_user 16y ago> one in a million horror stories Even if the stats are really that low ... why does that horror story have to exist? Why can't they be fair to everybody?