I found I was reading a few Atlantic articles here and there so I thought sure why not support journalism and sign up for subscription. Signed up for print and

I found I was reading a few Atlantic articles here and there so I thought sure why not support journalism and sign up for subscription. Signed up for print and digital. The whole experience was awful. After three months I never received a single print copy. The only digital edition I could access under android was the one that was freely available anyway. I couldn't access the premium content. For that I had to go and download the PDF which is quite suboptimal. The IOS app wasn't great either. (EDIT: I should say that I was back and forth with their "support" numerous times about my issues before I took the decision to cancel) In the end I cancelled, but it took a few goes to get in touch with anybody about it... I figured out how to do the cancellation myself on their "site" but even then had to go through some third party fulfilment agency to get the full refund. Promised me a cheque. Cheque never arrived and eventually I kicked up a stink and they just refunded to my credit card. Good luck to them I suppose. They do some great long reads and those writers have to be paid. Hopefully this paywall signals transition to a more solid commercial framework ... totally put me off them though.