That's the point I hoped was being made, and I agree with that observation -- when the free experience is better than the paid experience, don't be surprised wh

That's the point I hoped was being made, and I agree with that observation -- when the free experience is better than the paid experience, don't be surprised when people who can easily pay still don't. I didn't actually see that point, though. Anyway, this is a good check on the monopoly of copyright. You've been granted this incredible power to sell copies that you can manufacture for free. But you still have to deliver a good experience; you're not the DMV.