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"As has been pointed out in multiple other comments here and elsewhere and in other articles, you can actually get the battery replaced as opposed to buying a n

"As has been pointed out in multiple other comments here and elsewhere and in other articles, you can actually get the battery replaced as opposed to buying a new phone, which would be bringing your car into service." But the ordinary consumer has no idea. They just see their phone is slower than the fancy new ones. Why would they assume it's a battery problem.

grzm 9y ago
> "They just see their phone is slower than the fancy new ones." I really don't know how to respond to this. Isn't that going to be the case regardless? New phones are going to be faster. If they see a performance degradation on their phone, they've got some options to them. The easiest would be to have the phone looked at, as I did. They could also search the web for ideas as to what's wrong. Or they could give up and buy a new phone, maybe not Apple. There's a whole host of things going on here. Some people want user-replaceable batteries. Some people want better diagnostics in the phone. Some want better control over what's going on in the phone. I understand and in some cases sympathize with these positions. I also understand that Apple has to make tradeoffs when designing their products, both hardware and software, keeping in mind how people are going to use them and how they'll interpret different behaviors. Same thing with every other manufacturer out there. I'm bowing out of this. I intended just to point out why someone might have downvoted the comment above, and I've let myself get dragged into justifying alternative ways of thinking about the situation. I guess this is what leads to a lot of comments asking why something was downvoted or flagged or whatever: some people aren't willing to take the time to think through what alternatives might be, and whether they might be be reasonable, even if you don't agree with them. That's a shame, because it's crucial to being able to understand people you don't already agree with or how others may perceive your own actions. I'm not here to argue for argument's sake.

grzm 9y ago

> "They just see their phone is slower than the fancy new ones." I really don't know how to respond to this. Isn't that going to be the case regardless? New phones are going to be faster. If they see a performance degradation on their phone, they've got some options to them. The easiest would be to have the phone looked at, as I did. They could also search the web for ideas as to what's wrong. Or they could give up and buy a new phone, maybe not Apple. There's a whole host of things going on here. Some people want user-replaceable batteries. Some people want better diagnostics in the phone. Some want better control over what's going on in the phone. I understand and in some cases sympathize with these positions. I also understand that Apple has to make tradeoffs when designing their products, both hardware and software, keeping in mind how people are going to use them and how they'll interpret different behaviors. Same thing with every other manufacturer out there. I'm bowing out of this. I intended just to point out why someone might have downvoted the comment above, and I've let myself get dragged into justifying alternative ways of thinking about the situation. I guess this is what leads to a lot of comments asking why something was downvoted or flagged or whatever: some people aren't willing to take the time to think through what alternatives might be, and whether they might be be reasonable, even if you don't agree with them. That's a shame, because it's crucial to being able to understand people you don't already agree with or how others may perceive your own actions. I'm not here to argue for argument's sake.