3 ms·
Here's my take: in the world of software products speed of delivery trumps quality almost every time. Customers seem to be happy with a flaky, feature-lite prod
by sidlls 9y ago
Here's my take: in the world of software products speed of delivery trumps quality almost every time. Customers seem to be happy with a flaky, feature-lite products and pay for it. They'll pay to have something that kinda-sorta works now and pay to improve it on an extended basis in the B2B space. Development companies recognize this and structure themselves accordingly.
- QAPereo 9y agoCustomers are unhappy, but ignorant of the causes of their unhappiness.
- Terr_ 9y agoThe tyranny of low expectations: "Oh, it broke and I have to start over? Well, computers are like that, right?"
- awshepard 9y ago> Customers seem to be happy with a flaky, feature-lite products and pay for it. They'll pay to have something that kinda-sorta works now and pay to improve it on an extended basis Yea, I was going to say - do customers expect flaky products, and companies have structured themselves accordingly? Or have companies produced flaky products, thereby getting users accustomed to paying for flaky products with promises of "we'll fix it in the next version," thus allowing companies to produce ever flakier products? Chicken and egg question I guess.
- aryehof 9y agoIt's not that customers (stakeholders) are happy, it's more that they just don't (immediately) know that what they are getting is mediocre or worse.