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Or possibly damaging a reputation of a company unreasonably because we're only hearing one side of the story: https://twitter.com/Woodshedagency/status/94350816

Or possibly damaging a reputation of a company unreasonably because we're only hearing one side of the story: https://twitter.com/Woodshedagency/status/943508162002513923 https://twitter.com/Woodshedagency/status/943508162002513923 I mean there's a reason why the "court of public opinion" isn't the best way to resolve issues... edit: well, looks like Woodshead Agency protected their twitter account so you can't see the tweet now. That's not great.

pavel_lishin 9y ago
That's absolutely true.
valuearb 9y ago
If there is another side to the story, whats taking so long to tell it? And if they have a good explanation, why have they been blocking people on twitter for asking for it?
- pavel_lishin 9y ago
  > If there is another side to the story, whats taking so long to tell it? To play devil's advocate, they need to be able to respond to the accusation well. They can't just jot something down and fire it off, right? They're starting off in a defensive position, and need to address the accusation in away that paints them as the good guys (which they might be).
  - chrisbennet 9y ago
    They had months to form a response. Instead they cut off communication.
    - pavel_lishin 9y ago
      To form a response to Upstart, yes - but not to form a response to this blog post. (Which, to be fair, as a PR company they should have known was coming, and should have had contingency planning to deal with this.)
      - true_religion 9y ago
        If you have no response, it's acceptable to write "We are deeply concerned about this situation regarding our former client, and will prepare a more comprehensive response to be publicized later".
        valuearb 9y ago
        You’d have to be a PR agency to be able to write something like that quickly, er, wait...
- kjrose 9y ago
  The blocking people asking about it on Twitter is what leads me to be concerned. While there may be an explanation, blocking third parties trying to get your side of the story seems to imply there’s something they feel they need to hide from.
late2part 9y ago
seems like a reasonable explanation to me - noone's blameless but noone's twirling mustaches either... https://medium.com/@jeff_52578/how-a-failed-kickstarter-campaign-told-the-world-half-the-story-and-painted-us-as-crowdfunding-b0582fd11f93 https://medium.com/@jeff_52578/how-a-failed-kickstarter-camp...

pavel_lishin 9y ago

That's absolutely true.

valuearb 9y ago

If there is another side to the story, whats taking so long to tell it? And if they have a good explanation, why have they been blocking people on twitter for asking for it?

pavel_lishin 9y ago
> If there is another side to the story, whats taking so long to tell it? To play devil's advocate, they need to be able to respond to the accusation well. They can't just jot something down and fire it off, right? They're starting off in a defensive position, and need to address the accusation in away that paints them as the good guys (which they might be).
- chrisbennet 9y ago
  They had months to form a response. Instead they cut off communication.
  - pavel_lishin 9y ago
    To form a response to Upstart, yes - but not to form a response to this blog post. (Which, to be fair, as a PR company they should have known was coming, and should have had contingency planning to deal with this.)
    - true_religion 9y ago
      If you have no response, it's acceptable to write "We are deeply concerned about this situation regarding our former client, and will prepare a more comprehensive response to be publicized later".
      - valuearb 9y ago
        You’d have to be a PR agency to be able to write something like that quickly, er, wait...
kjrose 9y ago
The blocking people asking about it on Twitter is what leads me to be concerned. While there may be an explanation, blocking third parties trying to get your side of the story seems to imply there’s something they feel they need to hide from.

late2part 9y ago

seems like a reasonable explanation to me - noone's blameless but noone's twirling mustaches either... https://medium.com/@jeff_52578/how-a-failed-kickstarter-campaign-told-the-world-half-the-story-and-painted-us-as-crowdfunding-b0582fd11f93 https://medium.com/@jeff_52578/how-a-failed-kickstarter-camp...