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Could you point me to any resources that show what such a support contract generally looks like?
by jcbrand 9y ago
Could you point me to any resources that show what such a support contract generally looks like?
- hayksaakian 9y agoIt's less about what the words in the document say and more about the concept of offering technical support to your business class users. (Obviously you want that agreement in writing, but start by just getting conversations with users who would be qualified for this. Anybof your users with 50+ employees could be good candidates.)