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Earlier this year, Google Maps was directing people traveling to my newly-constructed home to a different location several miles away. I reported the problem to
by chmaynard 9y ago
Earlier this year, Google Maps was directing people traveling to my newly-constructed home to a different location several miles away. I reported the problem to Google via their app, which prompted me to indicate the correct location on a map. The new location was in their database within a day or two, and I received a thank-you email from Google. Amazing.
- jessaustin 9y agoThey've definitely gotten better at accepting corrections. Five years ago we just had to tell customers not to look for a driveway that didn't exist a mile away from our actual business. Now it's easy to correct any problems one notices.
- jrnichols 9y agoApple has too. I've submitted corrections, added places, changed location details, etc and they've all showed up within a couple days. I wonder if Apple has a user reputation thing going on. TomTom on the other hand... different story. They have a map editor tool, that I have yet to get to even load.
- suvelx 9y agoI moved into a newly-constructed home two years ago. I first tried to correct google, and I was told I was wrong. So I tried again, and they fixed it. Then a 'local expert' decided it was wrong and now my address is on the wrong side of the road and none of my attempts to change it to be correct has succeeded. [edit] It looks like I can't even suggest an edit on it as it's a Post Code that's incorrect.
- dom96 9y agoI couldn't disagree more. Perhaps you can help me out but I see no way to correct invalid addresses on Google Maps. How did you do it?
- chmaynard 9y agoI'm currently using Google Maps on iOS 11.2.1. This may do it for you: 1. Bring up the app menu (tap the icon in the upper right). 2. Tap Settings. 3. Tap Edit Home or Work. 4. Tap the elipsis on the right side of the Home item. 5. Follow the instructions...
- jotux 9y agoGoogle maps has the name of the street I live near spelled incorrectly (O'Neil vs O'Neill). They're the only mapping service that has it wrong and I've tried to submit the error through google maps multiple times to get it fixed -- it's still not fixed. It's odd to me, because I've submitted other fixes in the past for mapping errors and they're usually accepted within a few days. When I direct people to my house now I have to intentionally misspell the name so google maps will route them correctly.
- fudged71 9y agoI laugh when people tell me their address but say "Google maps doesn't show the right location". I go in and change it for them and they never have to tell people that again. Crowdsourcing is wonderful.
- fudged71 9y agoThere are two instances where Google has not accepted my changes: 1) A restaurant in Vancouver was known for their oysters. I went back years later and although the name and reviews remained, the owners completely changed the restaurant. Completely different style of food, seating, service, everything. I reported that their reviews should be wiped clean, and Google didn't change anything. Disappointing. 2) When you hop on a road while navigating and Maps says "follow this road for x kilometers" you expect to be on that road for x kilometers. In my town it seems that google decided that the road should change visual style in the more trafficked part of the city, so it seems they split it up. Now navigation says multiple times "continue on road for x kilometers" but with shorter distances. It's not intuitive. They wouldn't change it.