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I completely agree that The GIMP and Inkscape are not a sight on Photochop. It's quite obvious - the former are developed by volunteer hobbyists, the latter by
by exikyut 9y ago
I completely agree that The GIMP and Inkscape are not a sight on Photochop. It's quite obvious - the former are developed by volunteer hobbyists, the latter by a paid team of engineers who have focused job titles.
But that doesn't make them inferior, because user-interface consistency and ease of use are not the only metrics used in the real world to select software by.
- Fnoord 9y agoWhat is better or worse should also include a cost/benefit analysis on the price of the product(s). That should include the cost of things like support, or the cost of in-house experts.
- vetinari 9y agoThis is opening can of worms. When we factor in things like support, we have to consider not only cost, but also metrics like its quality and performance/price. If I had a dollar for every support ticket that got ignored for months or years... For community support, that can be fine, but when you are paying maintenance, that's unforgivable.
- Fnoord 9y agoAye, its a can of worms because of the complexity and subjectivity alone. The other day saw a comment on HN on how to best get signal as a customer. IIRC was something like IM < e-mail < phone < real-life. Did you try phone as a follow-up?
- vetinari 9y agoFor one case, I even did a meeting at a conference, where I got promises that they will look into it... Nothing happened then.