4 ms·

Maybe focus on fixing the broken bits of your site, like ID verification.

• fanzhang 9y ago
  Coinbase customers probably prioritize receiving an extra 10%+ value on their accounts above those features.
  • c0nducktr 9y ago
    It's all good until you actually have a problem, and then you're just stuck emailing someone who never replies.
    • fanzhang 9y ago
      Agreed it would suck to hold a bank account (Paypal, Coinbase) and then get deprioritized because your account isn't important enough. It would be interesting to see what fraction of accounts have a "serious contention" with them on the order of not being able to move substantial funds. If any institution showed a figure even has high as 5% I would be seriously dissuaded.
• gambiting 9y ago
  Yep. I've opened an account while in Netherlands, which was a mistake because now my account is showing "Netherlands" as the country. I have, of course, tried their "change country" flow, where you upload the ID and after verifying the country of that ID the country on the account should be changed. Except that I did this 3 times now, each time successfully verifying my British-issued ID, and my account country is still Netherlands. I've opened a support ticket more than a week ago and still have no reply.