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I lived in chicago, they did some maintenance work on the street in front of my house but improperly installed the manhole cover. Now evertime a car passed over
by dominotw 9y ago
I lived in chicago, they did some maintenance work on the street in front of my house but improperly installed the manhole cover. Now evertime a car passed over the manhole cover it made a loud thud. This is moderately busy street and there would be lound noise all day long, I was jolted out of sleep several times because of this.
I called 311 who said they will look it into it. I called them again couple of weeks after that, some person rudely asked me to call local alderman instead. I called alderman who said they noted down the complaint, called them many times in the following months. After a while a they said its comed( electric company) fault and I should call them. I called comed, they asked me to call local city office. I took time off from work and went upto local city office and they said I should call 311 for complaints of this nature.
Sorry, I don't want govt anything. If something goes wrong you are at mercy of some govt employees who have no motivation or sympathy towards your problems.
People who know govt officials like alderman ect get things done but everyone else is out of luck, just roll the dice and hope it fixed.
Edit: why the downvotes? I think this is a on topic response to parents comment about how well govt maintains roads.
You should come to chicago and look at the roads in working class neighborhoods. People are ok with poorer people getting horrible internet cos they can't raise enough taxes to fix their internet infrastructure.
Its horrible, if you take CTA in chicago underground in winter, you'll see drops of water ( is it water?) drip on your head from leaky ceilings.
- gech 9y agoPeople run into the same wall dealing with support for any company.
- dominotw 9y agoI get good customer service from comcast, amazon, costco ect. Are you seriously saying thats typical of any company and that you have to personally know some exec in that company to get things done?
- pjc50 9y ago> I get good customer service from comcast There's an entire subreddit out there who would like to hear from you on this subject...
- dominotw 9y agosure comcast might suck but to say you have to deal with this at "any company" is not a valid response. If amazon ever did something like this to me, I would never shop there any longer. Problem solved. Now who I turn to if govt refuses to listen to me. Interacting with Govt is a horrible experience almost every single time. You just have to "deal with it" if you don't get help. Your internet experience will depend on how much your neighbors think internet is the priority given limited funds.
- kfnic 9y agoMost people in the US are stuck with only one choice of broadband Internet providers, and those who are lucky might have two options[1]. The difference between Comcast and Amazon/Costco is that when Amazon provides sub par customer service you have the option to shop elsewhere. The reason Comcast can be so well known for providing terrible support is because there is no alternative, your only other option is to choose a dial-up provider and sacrifice a consistent Internet connection. 1. https://arstechnica.com/information-technology/2016/08/us-broadband-still-no-isp-choice-for-many-especially-at-higher-speeds/ https://arstechnica.com/information-technology/2016/08/us-br...
- dominotw 9y agoI am not arguing that comcast is good. I am disagreeing with "Govt monochoice is better than private monochoice" . Govt can be equally brutal and inefficient and often is. Whats a govt employee's motivating to fix your internet in a timely manner? Also I have a tangential question, whats stopping comcast from charging $500/month for internet?