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This isn't your main point but service quality hasn't dropped on airlines. You can still receive gold plated service if you are willing to pay the prices that u
by harryh 9y ago
This isn't your main point but service quality hasn't dropped on airlines. You can still receive gold plated service if you are willing to pay the prices that used to be paid (or just fly enough to get sufficient status). What has happened is that the market has provided what people actually want: cheap flights with no frills.
Airline deregulation has been an unmitigated success for customers.
- todd8 9y agoYes, and I think something else has happened to flying as well. Computer modeling has gotten so much better. I have flown a lot over the years (just under 2 million miles on American alone), and I notice a huge difference between the number of empty seats on flights in the 1990's vs today. Back then, one of the perks I was given for being a frequent flier on American was that I was usually seated with an empty middle seat next to me. Now, with even higher status, I never have an empty middle seat next to me; boarding is more difficult, fitting my carry-on overhead is more difficult, getting attention from an attendant is more difficult, etc.