I think you're probably right. I was fully expecting to be billed, especially when the tech ended up climbing under my desk. Normally, they draw a bright line

I think you're probably right. I was fully expecting to be billed, especially when the tech ended up climbing under my desk. Normally, they draw a bright line at the dmarc. But I cynically wonder if it didn't have something to do with my contract ending and the price nearly doubling, leaving me free to jump to the other provider. It worked, though. I'm still with them. It doesn't hurt that the other provider is Comcast...