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I like the feel of the new keyboards but I've heard that they're much less reliable. (keys get stuck with the smallest of debris). And since Apple's obsessed wi

by atonse 9y ago

I like the feel of the new keyboards but I've heard that they're much less reliable. (keys get stuck with the smallest of debris). And since Apple's obsessed with integrating everything now, you have to replace the entire assembly for a stuck key, which costs something like $500. And that's an absolutely ridiculous tradeoff and the epitome of "form over function" I don't have one but my wife's new laptop has the keyboard. I really hope we don't have to deal with that.

wlesieutre 9y ago
Friend with a 15" MBP just went through it this week. Shift key got stuck in the down position. He took it to an authorized service center and the solution was to replace the entire top case assembly. That includes the case, keyboard, touchbar, trackpad, battery, and I'm not sure what else. It's out of stock on PowerBookMedic, but their price on this part is $800. Eight. Hundred. Dollars. For a single broken key. This is insane. I have a 13" version and I'm very concerned. I've got Apple Care but I'm careful with my laptops and I expect them to last more than 3 years. http://www.powerbookmedic.com/MacBook-Pro-15-w--Touch-Bar-Top-Case-with-Battery-Late-2016-Space-Gray-p-133625.html http://www.powerbookmedic.com/MacBook-Pro-15-w--Touch-Bar-To...
- atonse 9y ago
  We got AppleCare for exactly this reason. But I'm not even sure it's covered. Her past laptop was $1,100 (2010 MacBook Air) and lasted 7 years. If this one ($1,500) doesn't last that long, it'll be a waste of money.
  - wlesieutre 9y ago
    Similar boat, my previous laptop was a 2011 MacBook Air, the one before that I think was 2006. FWIW my friend's replacement was covered. Not sure how much of that is the shop's judgement on "well you shouldn't have gotten dust in it."
rorski 9y ago
Can confirm, I got a new MBP 15" about 6 months ago through work. The right side of the space bar doesn't work and the 'a' and 's' key alternate in not working without having to slam my finger into them. Also the keyboard is so obnoxiously loud that it can be genuinely annoying to others in the same room (i.e., the girlfriend). And let's not even get into the "Touch Bar". Just stay away.

by atonse 9y ago

wlesieutre 9y ago

Friend with a 15" MBP just went through it this week. Shift key got stuck in the down position. He took it to an authorized service center and the solution was to replace the entire top case assembly. That includes the case, keyboard, touchbar, trackpad, battery, and I'm not sure what else. It's out of stock on PowerBookMedic, but their price on this part is $800. Eight. Hundred. Dollars. For a single broken key. This is insane. I have a 13" version and I'm very concerned. I've got Apple Care but I'm careful with my laptops and I expect them to last more than 3 years. http://www.powerbookmedic.com/MacBook-Pro-15-w--Touch-Bar-Top-Case-with-Battery-Late-2016-Space-Gray-p-133625.html http://www.powerbookmedic.com/MacBook-Pro-15-w--Touch-Bar-To...

atonse 9y ago
We got AppleCare for exactly this reason. But I'm not even sure it's covered. Her past laptop was $1,100 (2010 MacBook Air) and lasted 7 years. If this one ($1,500) doesn't last that long, it'll be a waste of money.
- wlesieutre 9y ago
  Similar boat, my previous laptop was a 2011 MacBook Air, the one before that I think was 2006. FWIW my friend's replacement was covered. Not sure how much of that is the shop's judgement on "well you shouldn't have gotten dust in it."

rorski 9y ago

Can confirm, I got a new MBP 15" about 6 months ago through work. The right side of the space bar doesn't work and the 'a' and 's' key alternate in not working without having to slam my finger into them. Also the keyboard is so obnoxiously loud that it can be genuinely annoying to others in the same room (i.e., the girlfriend). And let's not even get into the "Touch Bar". Just stay away.