Do you mean http://www.service-now.com/ http://www.service-now.com/ ? If so, I really can't see how you see any connection, unless you simply mean web based an

Do you mean http://www.service-now.com/ http://www.service-now.com/ ? If so, I really can't see how you see any connection, unless you simply mean web based and for IT service support. SupportBreeze is clearly aimed at the small business with a handful of service desk staff, that takes the majority of it's calls by email or the web. Service-now, on the other hand, attempts to be an ITIL-supporting IT Service lifecycle management suite.