I'm not sure the MRT would be rated at the top. HK's MTR and Japan's rail operators handle higher volumes so if we take that into account it's more likely they'

I'm not sure the MRT would be rated at the top. HK's MTR and Japan's rail operators handle higher volumes so if we take that into account it's more likely they'll come out ahead. But I agree that there is anger because lowering our standards is not in our national consciousness since everyone has been brainwashed to expect only the best from Singaporean Exceptionalism™.