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If you compare Singapore's MRT system to similar systems in every city in the world, it will rank among the top. But it's a matter of expectation. But if you i
by hboon 9y ago
If you compare Singapore's MRT system to similar systems in every city in the world, it will rank among the top. But it's a matter of expectation.
But if you include the massive hype and expectations set over the years — and the performance of the MRT system for the first 10 years — the current breakdowns, delays and obvious negligence in maintenance and how they are currently handled is what makes people here complain about it all the time.
- vadimberman 9y agoThat makes perfect sense.
- sho 9y ago> if you include the massive hype and expectations I think you've hit the nail on the head here. One thing that no-one has mentioned is the implicit social contract in place in Singapore - give the PAP basically total power, and everything will run perfectly. This rightfully sets an extremely high expectation, moreso than in other countries where a little government incompetence is tolerated, even expected. I think this explains Singaporean's higher expectations/complaining vs other countries (in my experience).
- brisance 9y agoI'm not sure the MRT would be rated at the top. HK's MTR and Japan's rail operators handle higher volumes so if we take that into account it's more likely they'll come out ahead. But I agree that there is anger because lowering our standards is not in our national consciousness since everyone has been brainwashed to expect only the best from Singaporean Exceptionalism™.