Oh, God yes - the same on Linux. I'm thinking that what I ought to do is go down to my local BoA branch and discuss (and demonstrate!) this to their branch mana

Oh, God yes - the same on Linux. I'm thinking that what I ought to do is go down to my local BoA branch and discuss (and demonstrate!) this to their branch manager. I can't help but feel I'd just get a brush-off if I tried to deal with this online or over the phone.