I've had my iPhone go into thermal shutdown in the Bay Area, so this is not SV arrogance, it's a physics problem. When I lived in colder climates with snow I ne

I've had my iPhone go into thermal shutdown in the Bay Area, so this is not SV arrogance, it's a physics problem. When I lived in colder climates with snow I never had a problem with their headphones falling out, or even using the capacitive touch screen (I just took my gloves off). It sounds like you need the ToughBook equivalent of a smartphone, which is fine, but most users are fine working within the limitations.