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I'm with Three and I've not encountered that. That's terrible and I'll probably change my password. But Nationwide is pretty good for banking.
by philipwhiuk 9y ago
I'm with Three and I've not encountered that. That's terrible and I'll probably change my password.
But Nationwide is pretty good for banking.
- tachion 9y agoI've had to deal with the call-in support twice in last 6 months and each time I was asked for my actual password (no one asked me for any 'telephone password' but I don't have one and even if I would, I wouldn't tell it to anyone either). Given I wasn't inclined to do so, after trying to explain how wrong this practice is, trying to escalate it, in the end I've meet the similar wall of 'we are sorry you feel this way, can we help you with something else?'.