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The important thing for all of us to remember, is that in any given conversation we may be idiot. Until I'm sure the other person doesn't know what they're tal
by ethbro 9y ago
The important thing for all of us to remember, is that in any given conversation we may be idiot.
Until I'm sure the other person doesn't know what they're talking about, I try and assume they're right.
- QAPereo 9y agoThe problem is that for all of the stereotypes to the contrary, tech is really full of people who worry, "Am I wrong? Am I the idiot?" Banks clearly don't attract the same kind of person, with the same intellectual gifts and challenges. Your advice is great, but it's probably already being taken to a fault by people like Troy Hunt, and people like the goober on the other end of the line think Dunning-Kruger is a brand of champagne.
- gerdesj 9y ago"think Dunning-Kruger is a brand of champagne." Oh bollocks, that's me undone. Err without Googling and being British and given where I am and a few other things, I'm going to go for ... ... firearm? Simplistic analysis by me: Well it can't likely be a Champagne (French). Dunning (English), Kruger (German with options). OK Goo ... https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect - hmmm 8)
- msla 9y agoThe most important scientific mindset is being willing and able to prove yourself wrong. It's an important legal mindset, too, because it's an important mindset for any honest debater: You prepare an argument by attacking it, and trying your damndest to be the best argument for the opposition you can possibly be. That's important in moral issues, where there arguably is no "right answer" to certain questions, but it's vital when things come down to factual questions where one position is right, any other position is wrong, and being able to recognize when you're holding a position which is wrong is vital to being honest, not only with others but with yourself.
- Twirrim 9y ago> The important thing for all of us to remember, is that in any given conversation we may be idiot. Alternative take, particularly pertinent to this situation: The person handling twitter is not a technical person, but a customer support person who handles hundreds of dumb questions, day in, day out, from customers who have no clue what they're doing but will often throw technical terms around. Expecting solid technical answers from a general twitter account for a business is beyond absurd.
- heartbreak 9y agoThe only expectation was an escalation.
- breakingcups 9y agoThank you, voice of reason.
- EADGBE 9y agoUnfortunately, you're a minority in this.