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This appears to be a keyboard? What other data does your app have access to in that regard? Do you get to read the contents of SMS or email or anything else wit
by shostack 9y ago
This appears to be a keyboard? What other data does your app have access to in that regard? Do you get to read the contents of SMS or email or anything else with that? Also, what data or images of mine are stored on your servers?
- sergefaguet 9y agowe don't log your messages – in theory keyboard developers could do this, but Apple would wipe the floor with us if we did. we do plan to have a bag-of-words RNN that runs locally on the device to suggest emoji to you depending on context of your SMS etc without sending anything to a server. we do send your images to our servers at this point, and we do store them + standard usage data about how you interact with app flows (conversions, retention etc). in the future we'll try to have ML on the device and not even send your images to the cloud. both better for privacy and saves us money. thanks for bringing this up. i have zero sense of privacy for myself so it helps when others point out how they feel about this.
- shostack 9y agoThanks for the detailed response. In the interest of total transparency, I have to say I'd be a little concerned with installing a keyboard app that sends photos of my face to servers in Russia, particularly with everything going on right now. I'm not sure what could be done to alleviate that concern, and perhaps I'm being paranoid, but for now, that has stopped me from using the app. Obviously a 10 year old wouldn't have that concern, and perhaps that is a different problem. I hope you understand--nothing personal.
- sergefaguet 9y agothey aren't in Russia, they are in AWS :) if we kept it in Russia latency would suck + we'd have to comply with local regulations we don't want to deal with.
- sergefaguet 9y agooh and just to be clear – the reason it is a keyboard is that people are really used to having emoji in their keyboard. this is how bitmoji and other manual-custom-emoji products work too.
- WiseWeasel 9y agoAny possibility of integrating as iOS iMessage Stickers to avoid using a custom keyboard?
- sergefaguet 9y agoyes – there is an iMessage app included! can you try setting it up and let us know about the experience? i found iMessage to be confusing from time to time so want to make sure nothing wrong there...