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Shocking you community's members with a sudden change - no matter the size - is almost always seen as hostile and drives members away. I recommend the talk[1]
by pdkl95 9y ago
Shocking you community's members with a sudden change - no matter the size - is almost always seen as hostile and drives members away.
I recommend the talk[1] Joe Peacock of fark.com gave about the time they deployed a redesign unannounced and made their infamous "You'll get over it." post in the thread full of confused and angry members.
[1] https://www.youtube.com/watch?v=YnVeysllPDI https://www.youtube.com/watch?v=YnVeysllPDI
- gozur88 9y ago>Shocking you community's members with a sudden change - no matter the size - is almost always seen as hostile and drives members away. But the size of the change matters. No matter how much warning they gave there's no way I would tolerate a flat $0.35 fee plus a percentage on a dollar donation.