Thank you for your reply. Much appreciated. I'm just getting started on this path, and I'm really starting to see that like you said, excellent customer servic

Thank you for your reply. Much appreciated. I'm just getting started on this path, and I'm really starting to see that like you said, excellent customer service--not beautiful code or elegantly applied computer science principles, etc.--is the most important thing. Now I just need to figure out how to establish that network and reputation. Thanks again!