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It's hard to tell from the site, but something useful for our business is the ability to have several distinct numbers for different purposes which can be route
by maddyboo 9y ago
It's hard to tell from the site, but something useful for our business is the ability to have several distinct numbers for different purposes which can be routed to a single number.
Essentially, we have a "parent" company which has several different products which are all independently branded. When a customer calls a support number for one of our products, we want to have that call routed to one of our cell phones or office phones and then be able to tell what product that call was about so we can greet the customer properly. I know that there are existing solutions out there for this already, though.
- mattbgates 9y agoYou can verify as many numbers as you want, purchase as many toll-free numbers as you want, and redirect them to ANY verified number on your phone list. You can have 10 toll-free numbers all going to one number, or you can have 10 toll-free numbers going to 10 different numbers. Completely up to you. The ability to record your calls is there too, so you could know what your employees are saying, and go into your logs to check out who is calling who, and listen to the conversation. It is a work in progress to tell exactly which virtual number is calling you, which at the moment, is distinguished from the logs.