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I use the quality of people's complaints in interviews all the time. I like it when they have a complaint but can see why the trade-off was made. I don't like

by alrs 9y ago

I use the quality of people's complaints in interviews all the time. I like it when they have a complaint but can see why the trade-off was made. I don't like it when they're obviously parroting HN group-think. I really don't like it when they have no complaints at all, but are able to recite the marketing happy-talk verbatim.

emj 9y ago
Often people are in all of those categories, they use what I see as marketing speech to talk about their own experiences. Those experiences might differ from mine so what I dismiss as parroting or marketing is later shown just to be difference in opinion. I admire people who can spot such things effectively and steer discussions in an productive manner. I see now that this is not really about interviews anymore but just everyday discussions.