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I was told I could not disable their hotspot, nor could I set my own DNS servers. Since I kept having connectivity issues due to Comcast’s DNS being flaky, and
by marklyon 9y ago
I was told I could not disable their hotspot, nor could I set my own DNS servers. Since I kept having connectivity issues due to Comcast’s DNS being flaky, and not wanting to manually configire every client, I bought my own modem and wireless setup.
- Pyxl101 9y agoYou can disable the hotspot and use your own DNS servers if you want. The ability to disable the hotspot is documented in the public FAQ (Google: "XFINITY WiFi Home Hotspots FAQs"). I've used my own DNS servers before. I have no problem making DNS queries to 8.8.8.8, and in fact I switched my PC to use it one time when Comcast DNS was down.
- JadeNB 9y agoWhat's the point of giving Google instructions instead of just linking https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot https://www.xfinity.com/support/articles/disable-xfinity-wif... ?
- sethrin 9y agoAs the other person has said, they have a FAQ for disabling the hotspot. I additionally set my modem to bridge mode in order to use a more capable router. It does look like Comcast mandates the use of their DNS whenever possible, and I'm sure that I bothered to configure an alternative because of reliability issues as well.
- marklyon 9y agoThe DNS issue was the clincher for me, but I followed their instructions for disabling it and it reappeared when the router was rebooted (not reset). Overall, I’m rather happy with my current setup. I bought the most recent SB modem available at he time, got an Edgerouter and a Unifi AP. Took a few minutes longer to set up than a netgear or whatnot, but was able to use POE to put the AP in a far better location (it’s actually under my sofa instead of the closet where all my wiring goes) and have had a far more reliable and customizable experience.