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I have a few years of experience inside Comcast and I've concluded that Comcast's executive management are the ones at fault here. Across several divisions, th
by kw71 9y ago
I have a few years of experience inside Comcast and I've concluded that Comcast's executive management are the ones at fault here. Across several divisions, their engineers have been fantastic and a pleasure to work with. This all goes to shit when the businesspeople around the engineers are making terrible, selfish decisions and optimizing their hourly employees for numbers (call center I'm looking at YOU)
- taf2 9y agoIf more people blew up the call center like the guy in the posted forum.. they would notice. But very few people notice
- jstanley 9y agoGood engineers don't do evil things, even if their bosses tell them to.
- nkrisc 9y agoA mortgage and tuition for kids is a powerful motivator.
- kodablah 9y agoTo be fair, I'd say "good engineers" especially where Comcast is, probably choose their employer not the other way around. Not to say whether they are right or wrong for working there, but we shouldn't pretend "good engineers" are otherwise destitute.
- frogperson 9y agoA good person doesnt blindly follow orders period. You dont get to call yourself a good person just because you signed a mortgauge or had a kid. If your actions are bad, then you are bad.
- sopooneo 9y agoReality forces a choice between lesser evils at times.
- paulie_a 9y agoThe yuppy nuremberg defense. From the excellent movie "thank you for smoking"
- katastic 9y agoYou guys sound like you're 20. You think things in the world are so "obviously" black and white. Comcast making shitty business decisions is not burning Jews in ovens. And the fact your not immediately laughed out of the room when you make such comparisons is the real sad reflection of society in this thread.
- macawfish 9y agoThere are other companies doing much more evil things.
- Spooky23 9y agoEvil is often banal.
- mythrwy 9y ago"Good" as in morally upright? (in which case true). or "Good" as in technically competent? (in which case untrue).
- eponeponepon 9y agoThese are not separate concerns. Morality is a necessary part of competence.
- hanbura 9y ago[citation needed] In any case, here the intended meaning was clearly "technical ability", which doesn't require morality
- hexane360 9y agoIf there's one belief I think needs to be more widespread in technical circles, it's this. Good engineers recognize the impact of their engineering, and engineer for social good. We don't remember programmers because of how good their programming was, we remember them because of how good the programs they made were.
- 8note 9y agoit's the engineer part that suggests the moral uprightness. without that, it's more "developer" "good" as in having the qualities required for a particular role, as per Google.
- rubyfan 9y agoAlmost every big company that has a call center is looking to optimize their hourly employees. In most cases they are the largest staffs and are highly sensitive to census tolerances. It’s definitely not just Comcast.