Right on the money... A few years ago I went to a talk with a serial entrepreneur with one of the most impressive CV's I've ever seen. This guy has started mor

Right on the money... A few years ago I went to a talk with a serial entrepreneur with one of the most impressive CV's I've ever seen. This guy has started more than 40 successful companies, the first one when he was seven, and had one of his companies sold for more than a billion dollars. His formula for success is respect for customers. He said that he has never started a company without first having at least one customer. He also insists on taking engineers to sales meetings because they are great at selling technical products: They understand what they are talking about and they think what they're doing is really neat. Customers notice that.