This may end up repeating the mistakes of a decade or two ago: after a business leader gets two requests rejected, they are very unlikely to go back with a thir

This may end up repeating the mistakes of a decade or two ago: after a business leader gets two requests rejected, they are very unlikely to go back with a third request - they will simply outsource every future request. Soon the IT departments were being downsized because they couldn't get business leaders to use them instead of going outside.