Also keep in mind people are lazy. The higher up the chain you go the worse it seems to get. I recommend all e-mails to Director and above be written as if you

Also keep in mind people are lazy. The higher up the chain you go the worse it seems to get. I recommend all e-mails to Director and above be written as if your audience is a hyperactive teenager. Go with simple statements (they don't understand nuance) and bullet points.