I don't even understand what they're using all that money for. The recent site and app redesigns have been a huge downgrade in overall UX (to the point I uninst

I don't even understand what they're using all that money for. The recent site and app redesigns have been a huge downgrade in overall UX (to the point I uninstalled the app as nearly unusable), and the site is just as slow and buggy as it's ever been (except now it's hard to navigate to boot).