I remember being recommended Shinsei for banking. "Oh great, they have an account setup app". I go through the app, take pictures of my documentation etc. "H

I remember being recommended Shinsei for banking. "Oh great, they have an account setup app". I go through the app, take pictures of my documentation etc. "How easy!" I thought. I get a call later asking me to visit a branch. "Sorry, the app is only for Japanese" they tell me. These kind of stories abound.