I'm in Europe, never had a delivery guy call me. Either I need to be home to get a delivery or I have to rely on them giving my parcel to the concierge. Which

I'm in Europe, never had a delivery guy call me. Either I need to be home to get a delivery or I have to rely on them giving my parcel to the concierge. Which is often more of a hassle as he finishes at 5 and I'm often not home in time to get my parcel from him.