Since there are people from NYT here, can you point me in a direction to help figure out why my streaks have been all messed up the past few months? Not sure if

Since there are people from NYT here, can you point me in a direction to help figure out why my streaks have been all messed up the past few months? Not sure if it's an app bug or something on the backend, but puzzles are retroactively being marked as being completed perfectly when they're not. Email in bio if you'd like to discuss more.