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This is a pretty terrible excuse. It amounts to: we're overcharging you because we're too lazy to change our billing system. A reasonable change is to make one
by rgbrenner 9y ago
This is a pretty terrible excuse. It amounts to: we're overcharging you because we're too lazy to change our billing system.
A reasonable change is to make one charge per month for the total you've pledged. The CC charges for $100 would be $3.25.
No one would object to $3.25 per $100.
- floatingatoll 9y agoI would not call it "lazy" because that's a direct insult to the human beings, but I have not yet seen a reasonable defense of why they appear to be charging more than Stripe charges them, and encourage folks to seek that when asking Patreon questions about this issue. EDIT: "why they're" -> "why they appear to be"
- rgbrenner 9y agoOk, yes that's fair. I shouldn't say lazy.. they could have an actual reason. but in 15 years of handling cc charges for my business, I can't think of a single one.
- floatingatoll 9y agoThere's a rumor floating around that Stripe has taken issue with their batching model and that they're being forced to stop batching, which would absolutely justify this change since then Y=X, but I've not been able to find any solid evidence one way or the other about that. EDIT: I filed a support ticket asking if my 2018-Jan charges will be batched or not. We'll see.
- trowawee 9y agoI mean, why wouldn't they say that in the messages they've distributed to creators and patrons, then? If that's the case, they have needlessly caused themselves a tremendous amount of public headache by being disingenuous about the reason behind the change.
- cjg_ 9y agoCould be due to the coming EU regulations (PSD2) which places much stricter regulations around accepting money on behalf of someone else. See more in https://stripe.com/connect/eu-guide https://stripe.com/connect/eu-guide
- tehwebguy 9y agoMaybe they risk being labeled a money transmitter?
- floatingatoll 9y agoFor those following up days later, this is what I think as well. Someone else wrote it up: https://subfictional.com/my-theory-patreon-doesnt-want-to-be-a-money-services-business/ https://subfictional.com/my-theory-patreon-doesnt-want-to-be...