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Possibly. Customer facing service is certainly difficult to automate away. But I believe behind the counter workforce should be relatively simple. It's hard
by fpgaminer 9y ago
Possibly. Customer facing service is certainly difficult to automate away. But I believe behind the counter workforce should be relatively simple. It's hard to fathom that the unskilled masses who end up working there can't be automated away.
It's not like we don't already have automated cooking lines. All the precooked foods at stores are from automated cooking lines. Just replicate that in the back of a McDonald's. I don't find that hard to fathom.
Some will say that "Well if McD's could have automated away those jobs already they would have." Market optimization and whatnot. But the market is always optimal from a _human_ perspective. Case-in-point: McD's switching away from their "pink goo" because of the backlash against it. Using pink goo was cheaper, but the uproar threatened demand, so they have to use more expensive alternatives. In the same way that I believe many, many jobs have not been automated away simply because the public backlash would destroy any business that tried.
- skybrian 9y agoIf you have a store that sells food without people making it for you on demand, I believe that's called a 7-Eleven. They have lots of vending machines and prepackaged food. To the extent that people are okay with eating that way, they'll stop going to McDonald's. There was a great article about the sandwich industry in the UK that goes into this [1]. And yet, even for sandwiches, Subway does well making them on demand; selling prepackaged sandwiches is an enormous and growing market but it's not the entire market. [1] https://www.theguardian.com/news/2017/nov/24/how-the-sandwich-consumed-britain https://www.theguardian.com/news/2017/nov/24/how-the-sandwic...