My experience with coinbase was terrible. I bought roughly 10k of eth this past summer. Eventuslly I was up 5000 I decided to sell 10k so I could let the rest

My experience with coinbase was terrible. I bought roughly 10k of eth this past summer. Eventuslly I was up 5000 I decided to sell 10k so I could let the rest freeride. When I went to sell coinbase told me they couldn't validate my identity and wouldn't let me sell. Which is ridiculous. They had no problem taking 10k from me, but not the other way around? At the very least they should have put some info somewhere telling me that before I bought any. Nothing I did worked. It just kept telling me it couldn't validate and to try again in 24hr. I contacted support and eventually got a boiler plate email. Eventually I opened a new account on another exchange, sent my eth there and sold it for btc which I sold for usd on localbtc. Ended up a 2000 dollar loss because this whole process took like a week or so during which eth kept dropping. My advice to anyone using cb would be to have a local wallet and working accounts on multiple exchanges. If I had done that I would have been okay. However I still think that if my identity was no sufficiently validated to sell, they should have told me before I went to sell.