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I know it first hand. Our app has an auto-renewing subscription, and they are nitpicking every little detail on it (Not letting us say "Free Trial" even though
by jclardy 9y ago
I know it first hand. Our app has an auto-renewing subscription, and they are nitpicking every little detail on it (Not letting us say "Free Trial" even though it is literally a free trial for a week, with the subscription price/renewal stated clearly on the same view.) Yet an app like iHeartRadio has a "Free Trial" button with no visible terms, no visible price, and no renewal frequency listed gets a pass.
Plus they let those scam VPN apps through with a "Free Trial" that immediately charges you $99, and they stayed at the top of the grossing charts for days. It is insanely frustrating. The app review process at Apple is a joke now, honestly. I'm pretty sure it has been outsourced to some third party, we always get through on appeal, but why should a year old app with a 4.6 star rating with thousands of reviews have to appeal every single update submission.
Sorry for the rant, just dealing with this exact problem as we speak.
- briandear 9y agoApp Review hasn’t been outsourced to anyone. As far as every single time having to appear — have you considered making the change that wouldn’t require an appeal?