> I was a very happy FastMail customer until a hacker asked them to reset my password. After _incorrectly_ answering a handful of questions asked by the FastMai

> I was a very happy FastMail customer until a hacker asked them to reset my password. After _incorrectly_ answering a handful of questions asked by the FastMail support, the recovery email address was changed and a password reset link sent. From there, the hacker attempted password resets on other services. When did this happen?